WM777 Privacy Policy

01 Introduction

WM777 ("Operator", "we", "us", "our") operates the online gaming and sports betting platform accessible at wm777.cam ("Platform"). We are committed to protecting the privacy and personal data of every individual who accesses or uses our Platform ("User", "you", "your").

This Privacy Policy ("Policy") explains what personal data we collect when you use the Platform, the purposes for which that data is processed, how it is protected, and the rights available to you regarding your personal information. This Policy should be read alongside our Terms & Conditions.

By registering an account or otherwise using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with how we handle personal data, please discontinue use of the Platform and contact us to arrange account closure.

02 Definitions

The following terms carry the meanings assigned to them throughout this Policy:

• "Personal Data" means any information that identifies or could reasonably be used to identify a natural person, directly or indirectly — including name, email address, phone number, IP address, device identifiers and payment details.
• "Processing" means any operation or set of operations performed on Personal Data, including collection, storage, retrieval, use, disclosure, erasure or destruction.
• "Data Controller" means the entity that determines the purposes and means of processing Personal Data. For the purposes of this Policy, the Operator is the Data Controller.
• "Data Processor" means any third party that processes Personal Data on behalf of the Data Controller under a written agreement.
• "KYC" means Know Your Customer — the identity and age verification process required before real-money withdrawals are processed.
• "Cookies" means small data files stored on your device by your browser at the instruction of the Platform, used to maintain session state, preferences and analytics data.
• "Account" means your registered user account on the WM777 Platform.
• "Third Party" means any entity other than you and the Operator, including payment processors, game software providers and analytics services.

03 Data Controller

The Operator of the WM777 Platform acts as the Data Controller for all Personal Data collected through the Platform. The Operator's registered details and licensing information are available on request through the support channels listed in Section 16 of this Policy.

Where the Operator engages third-party service providers to process data on its behalf — such as payment processors, identity verification services or cloud hosting providers — those parties act as Data Processors under written data processing agreements that require them to handle Personal Data only in accordance with the Operator's instructions and applicable data protection standards.

04 Data We Collect

The categories of Personal Data we collect depend on how you interact with the Platform. The following table summarises the main categories:

4.1 Data You Provide Directly

When you create an Account, complete KYC, make a deposit, request a withdrawal, contact our support team or participate in a promotion, you actively provide us with Personal Data. You are responsible for ensuring the accuracy of data you submit. Providing false information is a breach of our Terms & Conditions.

4.2 Data Collected Automatically

When you visit or interact with the Platform, certain Technical Data and Usage Data is collected automatically through server logs, cookies and similar tracking technologies. This includes your IP address, which may indicate your approximate location (for example, identifying traffic originating from cities such as Rawalpindi, Faisalabad, Multan or Peshawar for load-balancing and compliance screening purposes).

4.3 Data from Third Parties

We may receive Personal Data about you from third parties in limited circumstances, including: identity verification service providers during KYC processing; payment processors confirming transaction status; fraud-detection services flagging suspicious activity; and publicly available sources used for AML compliance screening. Data received from third parties is handled with the same protections as data collected directly.

05 Data Processing & Purposes

We process Personal Data only for specific, defined purposes. The table below maps each processing purpose to the relevant data categories:

We do not use Personal Data for purposes that are incompatible with those listed above. If we intend to use your data for a materially new purpose, we will inform you and, where required by applicable law, seek your consent before proceeding.

06 Legal Basis for Processing

The Operator relies on the following legal bases to process your Personal Data, depending on the processing activity in question:

• Contractual necessity: Processing is necessary to perform our obligations under the Terms & Conditions — for example, maintaining your Account, processing transactions and providing gaming Services.
• Legal obligation: Processing is required to comply with applicable laws and regulations, including anti-money-laundering (AML) rules, licensing conditions and court or regulatory orders.
• Legitimate interests: Processing is necessary for the Operator's legitimate interests, such as fraud prevention, platform security, responsible gambling monitoring and service improvement — provided those interests are not overridden by your rights and interests.
• Consent: Where required by applicable law, we will seek your explicit consent before processing data for purposes such as sending marketing communications. You may withdraw consent at any time by contacting support or updating your account preferences.

07 Data Sharing & Disclosure

WM777 does not sell your Personal Data. We share data only in the limited circumstances described below:

7.1 Service Providers and Data Processors

We engage third-party companies to perform services on our behalf, including payment processing, identity verification, cloud infrastructure, fraud detection, customer support tools and analytics. These processors receive only the minimum Personal Data necessary to perform their specific service and are contractually bound to process data only on our instructions and to maintain appropriate security standards.

7.2 Legal and Regulatory Disclosure

We may disclose Personal Data to law enforcement agencies, regulatory bodies, courts or other public authorities where we are legally required or permitted to do so — for example, in response to a court order, a regulatory investigation or AML reporting obligations under the applicable licensing jurisdiction.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring or sale of all or part of the Operator's business, Personal Data may be transferred to the successor entity as part of the transaction. Users will be notified of any such transfer and the successor entity will be required to honour this Policy or provide advance notice of any material changes.

7.4 With Your Consent

We may share your data with additional third parties where you have given us explicit consent to do so. You may withdraw that consent at any time by contacting our support team.

7.5 What We Do Not Share

We do not share your Personal Data with advertisers, data brokers or any party for their own independent marketing or profiling purposes. Payment method references (such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah) are referenced only as familiar payment channel names and do not represent data-sharing relationships with those providers.

08 International Data Transfers

The Operator's servers and some of its third-party service providers may be located in jurisdictions outside Pakistan. When Personal Data is transferred internationally, we take steps to ensure that appropriate safeguards are in place, which may include:

• Standard contractual clauses approved by a recognised data protection authority.
• Binding corporate rules where applicable within a corporate group.
• Transfers to jurisdictions that provide an adequate level of data protection as determined by the applicable regulatory framework.

By using the Platform, you acknowledge that your Personal Data may be transferred to and processed in countries other than Pakistan. We will always ensure that any such transfer is subject to appropriate protections consistent with this Policy.

09 Data Retention

We retain Personal Data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, or to resolve disputes and enforce our agreements. Key retention principles are:

• Active Accounts: Personal Data is retained for the duration of your Account relationship with WM777, plus any additional period required by applicable law or the Operator's licensing conditions.
• Closed Accounts: After an Account is closed, certain data (including transaction records, KYC documents and communications logs) may be retained for a period required by AML regulations, licensing requirements or applicable statute of limitations. This period is typically five to seven years but varies by data category and jurisdiction.
• Marketing Data: Contact details used for marketing communications are retained until you withdraw consent or opt out, after which they are removed from active marketing lists promptly. Some records may be retained to evidence opt-out compliance.
• Technical Logs: Server logs, IP address records and session data are retained for a shorter period consistent with security monitoring and fraud investigation needs.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you.

10 Cookies & Tracking Technologies

WM777 uses cookies and similar tracking technologies on the Platform. Cookies are small text files placed on your device by your browser. We use the following categories of cookies:

We do not use advertising cookies or cookies that track your activity across third-party websites for behavioural advertising purposes. Most browsers allow you to manage or delete cookies through the browser settings menu. Please be aware that disabling cookies beyond the optional categories above may impair Platform functionality.

11 Data Security

The Operator implements technical and organisational measures to protect your Personal Data against unauthorised access, accidental loss, alteration or disclosure. These measures include:

• TLS (Transport Layer Security) encryption for all data transmitted between your device and the Platform.
• Encryption of sensitive data at rest, including KYC documents and financial records.
• Strict access controls: Personal Data is accessible only to staff and systems with a documented operational need.
• Regular security assessments and penetration testing of the Platform infrastructure.
• Incident response procedures to detect, investigate and report data breaches in accordance with applicable regulatory requirements.
• Staff training on data protection responsibilities and secure data handling practices.

While we apply robust security measures, no internet transmission or electronic storage system is completely immune to risk. In the event of a data breach that poses a risk to your rights and freedoms, the Operator will notify affected users and the relevant supervisory authority in accordance with applicable law.

12 Your Data Rights

Depending on the data protection laws applicable to your situation, you may hold some or all of the following rights in relation to your Personal Data:

• Right of Access: You may request a copy of the Personal Data we hold about you. We will respond to verified access requests within a reasonable timeframe.
• Right to Rectification: You may request correction of any inaccurate or incomplete Personal Data. Where data is factually incorrect and you provide evidence of the correct information, we will update it promptly.
• Right to Erasure: You may request deletion of your Personal Data in certain circumstances — for example, where processing was based on consent that you have withdrawn. This right does not apply where we are required to retain data by law or for legitimate legal-defence purposes.
• Right to Restriction: You may ask us to restrict processing of your data in certain circumstances, such as where you contest the accuracy of the data or object to processing based on legitimate interests.
• Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you may request a machine-readable copy of data you have provided to us.
• Right to Object: You have the right to object to processing based on legitimate interests, including profiling. You also have an absolute right to object to processing for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact our support team as described in Section 16. We may need to verify your identity before processing a rights request. We will acknowledge your request promptly and respond within a reasonable timeframe consistent with applicable law.

13 Minors & Age Verification

The WM777 Platform is intended exclusively for adults aged 18 and above, or the higher minimum age required by the applicable operator or license jurisdiction. We do not knowingly collect Personal Data from individuals below the applicable minimum age.

Age verification is a mandatory step in the KYC process. Where we discover that an Account has been opened by or on behalf of a person below the applicable minimum age, we will:

• Immediately suspend the Account and block access to real-money Services.
• Delete or anonymise the Personal Data collected from the minor as promptly as legally permissible.
• Handle any funds in the Account in accordance with applicable regulatory guidance and operator policy.

If you are a parent or guardian and believe that a minor has registered on the Platform using your or their details, please contact our support team immediately via live chat or email so we can investigate and take appropriate action.

14 Third-Party Services & Links

The Platform may reference third-party services — for example, payment channel names familiar to Pakistani users such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — in an informational context. These references do not constitute data-sharing arrangements with those providers, nor do they imply endorsement of the Platform by those entities.

Where the Platform integrates with third-party game software providers, payment processors or other service partners, those parties operate under their own privacy policies and data practices. The Operator is not responsible for the privacy practices of third-party providers beyond the contractual obligations imposed through our data processing agreements.

The Platform does not host third-party advertising or tracking scripts that would share your browsing behaviour with external advertising networks.

15 Policy Amendments

The Operator reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, our data processing practices or the services we offer. The "Last reviewed" date at the top of this page will be updated to reflect the date of the most recent revision.

Where changes are material — meaning they significantly affect how your Personal Data is used or your rights in relation to it — we will notify registered users via a notice on the Platform or by email to the address on file, providing reasonable advance notice before the changes take effect.

Your continued use of the Platform after an updated Policy has been published constitutes your acknowledgement of the revised terms. If you disagree with any material change, you may request Account closure in accordance with the Terms & Conditions.

16 Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way WM777 handles your Personal Data, please contact us through the following channels:

• Live Chat: Available 24/7 directly through your Account dashboard on the Platform. Live chat is the fastest channel for urgent privacy or data security concerns.
• Email: [email protected] — please include your registered username, a clear description of your query and, where relevant, the specific right you wish to exercise.

We aim to acknowledge all privacy-related enquiries promptly and to provide a substantive response within a reasonable timeframe consistent with applicable law. Support is provided primarily in English; Urdu-language assistance is available as a support option on request.

For information about your responsibilities when using the Platform, including eligibility and account conditions, please refer to our Terms & Conditions. For information about responsible gambling tools and self-exclusion options, please visit our Responsible Gambling page.